🔒 Escrow and Refunds
At P2PAL, we've built a secure crypto escrow system that ensures fairness and transparency for both freelancers and clients.
🛠️ How It Works:
- When a job begins, funds are locked in a smart escrow contract.
- The freelancer completes the task, and once approved, funds are released after a '7 Day Grace Period'.
- If there's a dispute, our AI Dispute Resolver steps in to evaluate the conversation and work.
🤖 AI-Powered Dispute Resolution:
- Our proprietary AI reviews all evidence, communication, and files.
- It makes a fair judgment based on context and clarity.
- If the confidence score is low, the case is escalated for human review to ensure fairness.
🔐 Security Features:
- Smart Contract Protection: Funds are secured on the blockchain
- Automated Release: Payments are released automatically when conditions are met
- Dispute Protection: Both parties are protected against unfair practices
- Transparent Process: All transactions are recorded on the blockchain
💰 Refund Process:
- Automatic Refunds: If project terms aren't met, refunds are processed automatically
- Grace Period: 7-day window for final reviews and adjustments
- Dispute Resolution: Fair resolution through AI analysis
- Human Oversight: Complex cases reviewed by human arbitrators
✅ Benefits:
- Peace of Mind: Your funds are always protected
- Fair Outcomes: AI ensures unbiased dispute resolution
- Fast Resolution: Most disputes resolved within 24-48 hours
- Transparent Fees: All costs are clearly stated upfront